Concierge

Far more than a place to stay,
a presence at every step.

A local team at your service — before, during and after your stay. A dedicated agent replies within 2 hours, and nothing is paid until we confirm.

An Immosphere apartment ready to welcome you in Kinshasa
Gombe, Kinshasa
Guests & tenants

You arrive, everything is ready.

A great stay is never left to chance: it is prepared, supported and extended — from the very first message to the final goodbye.

A home prepared before your arrival in Kinshasa
01 — Before you arrive

Everything is ready.

We prepare everything so all you have to do is put your bags down — a home ready for you, a smooth arrival, and the little touches that make the difference.

Airport shuttle & assistanceGroceries before you arriveMeal deliveryHome preparationVodacom SIM cardBaby cot · high chairFlowers · birthday decorationsSpecial requests
A supported stay in Kinshasa
02 — During your stay

A team by your side.

The comfort of a hotel, the freedom of an apartment, and a team that responds to every wish, right away.

Cleaning & laundryPrivate chefChauffeur · car rentalRestaurant bookings · excursionsGym · wellnessWorkspace · IT supportPlayStation · entertainment
A final touch to the home after departure
03 — After you leave

A stress-free departure.

We stay on hand — documents in order, transfer arranged, and the door already open for next time.

Departure airport transfer & assistanceLuggage storageDocument collectionInvoiceFeedbackHelp planning your next stay
Staying for several months?

Our support continues, for long stays.

For stays of several months, we look after you as a trusted tenant — everything is recorded, accessible and followed through from start to finish.

A single point of contact, available 8 am–6 pm.

Check-in inventoryTechnical supportFault reporting & follow-upAccess to your documents
A stay of several months, supported by Immosphere
✓ Verified by Immosphere

Owners, your property
in good hands.

A property entrusted to Immosphère, Kinshasa
A local contact
On the ground in Kinshasa, available 8 am–6 pm
Owners

You stay in control, we handle the rest.

Our local team takes care of guests, cleaning, linen, listings, photos and minor repairs. You follow income, expenses and occupancy in real time from Immosphère Pro — with a single, reachable contact and a clear contract, with no upfront costs.

List your property
Three ways to work together

Choose the option that suits you.

Three levels of involvement, from simple introductions to complete management — our terms are tailored to your property.

Tenant matching

We find the right guests

We present your property, screen applicants and make booking easy.

  • ›Intermediary role
  • ›Terms shared on request
  • ›No management commitment
Most complete
Full management

We take care of everything

Listings, bookings, check-ins / check-outs, cleaning, linen, property checks, reporting.

  • ›Tailored offer on quote
  • ›Financial tracking & rent collection
  • ›Dedicated contact
Fixed income

You set the income, we run it

You tell us the income you want; Immosphère runs the property and takes charge of its management.

  • ›Assessed case by case
  • ›No automatic income guarantee
  • ›A clear contractual framework
Full management

What’s included.

Cleaning (dedicated teams)
Linen included
Home preparation
Guest communication
Check-ins / check-outs
Property checks
Minor repairs
Contractor coordination
Listings & photos
Booking management
Owner reporting
Payment tracking
Consumables — a starter kit is provided on arrival; restocking is paid for by the guest.
Major repairs — invoiced separately to the owner, after approval.
Photo shoot — around $200–250, which Immosphere can advance and recover from the first bookings.
How it works

From request to service, with complete clarity.

Every service follows a simple, transparent process. No payment until we confirm.

1
Request received

Assigned to an agent

2
Being checked

Availability & feasibility

3
Quote sent

Price & terms

4
Payment

Link sent once agreed

5
Confirmed

Scheduling

6
In progress

Follow-up

7
Completed

Invoice & feedback

And if needed: Cancelled (refund where applicable) · Unavailable (alternative offered).

What ties it all together

One team, one standard.

Every request is received, assigned to an agent and followed through from start to finish. Behind this ease is a local team on the ground and our OKOYA technology, which organises, tracks and coordinates — so you never have to think about it.

Guests & tenants

Travelling?

Tell us what you need — we’ll take care of the rest.

Owners

Own a property?

Entrust it to us and turn it into worry-free income.